Travel Operations Manager (AR0773)

Our client is a long-established privately owned escorted and river cruising tour operator.

We are now recruiting for an experienced travel operations manager to join the their senior management team overseeing the creation, operations and delivery of their programme incorporating river cruises, land tours as well as pre-and post-travel extensions ensuring high levels of service delivery to all customers.

This is a pivotal role for the company and applicants must have previous operations management experience gained in the travel industry within a tour operator, this is essential.

This role is offered on a hybrid basis - Central London.

Travel Operations Manager Responsibilities:

Working with Senior Manager Planning and Operations on the development of new cruises

Developing innovative and interesting land tours and extensions to expand the existing portfolio via discussions with existing and new agents.

Responsible for checking, editing and approval of brochure and advert copy to meet marketing deadlines and ensuring website information is correct.

Developing existing itineraries and implementing changes to future programmes based on passenger and field staff feedback.

Managing the company's relationships with selected partners.

Assisting in costing of cruise and land tours working alongside Commercial Team and Land Operations Manager

Creating pre departure documentation sent to clients and ensuring correct information is supplied on internal management system regarding hotels, visa requirements, itinerary, excursion pre departure bookings, transfers etc.

Travel Operations Manager Experienced Required:

Previous travel operations management gained within a luxury tour operator is essential

Strong leadership and management skills

Experience in managing supplier relationships

Ability to work under pressure and multitask

Travel Operations Manager Salary and Benefits

Base Salary to £55,000 depending on experience

Annual bonus potential to £10,000

25 days annual leave

Hybrid working

Health care insurance

Generous pension scheme

Annual fam trips

To apply for this Travel Operations Manager role, please email you CV and a member of the team of will be contact to discuss your application and role in more detail