Travel Sales Consultant - Small Ship Cruises and Escorted Tours (AR0794)
Hybrid - Central London
Outbound Travel
Base Salary £30,000 + Bonus and Great Benefits
Full time / Permanent
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Our client is an award-winning luxury tour operator who are specialist in the niche travel area of River Cruising and Escorted Touring.
They work with both direct clients and the travel trade and are now seeking to recruit highly motivated, service driven travel professionals who are able to multitask and work under pressure.
The role combines both sales and providing the very highest levels of customer service with a major focus on attention to detail.
Candidates must have previous experience within the travel industry in a travel or customer service consultant role
This is a Monday to Friday with only 10 Saturdays per year, no Sundays or bank holidays
This role is offered on a hybrid basis - Central London
Travel Sales Consultant Responsibilities:
To handle inbound calls from both direct clients & Travel agents in a professional manner
To maximize every sales opportunity to excel both revenue and conversion targets
Accountable for booking a range of holiday types across multiple destinations for both River Cruising & Land TouringTo deliver exceptional customer service to our discerning, loyal customers who book high value trips
To manage the Customer Service & Sales emails by responding within the expected time frame with excellent written communication skills
Capable in managing Pre-Departure Courtesy calls & provide updates to any affected bookings
Travel Sales Consultant Experience Required:
Previous sales/reservations or customer service experience gained within the travel industry is required
Exceptional sales and customer service skills
Excellent written and oral communication competency
High quality attention to detai
A willingness to take responsibility and to work as a part of a close team
Ability to work in a fast paced environment.
Travel Sales Consultant Salary and Benefits:
Base Salary to £30,000 depending on experience.
Opportunity to earn bonuses
23 days anunal leave plus BH's as well as the option to purchase additional leave
£200 extra for working Saturdays
Travel discounts and fam trips
Generous pension scheme
Hybrid Working
Ongoing Training & Development
To apply for the Travel Sales Consultant role, please submit your CV and a member of the team will be in contact to discuss the role and company in more detail
