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Groups Operations Spanish Speaker (AR0732)

London Hybrid once you pass your probation

Multilingual

£26,000 - £32,000

Full time / Permanent

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Our client is a specialist inbound tour operator based in Central London now recruiting, a fluent Spanish speaker, reservations consultant / travel agent with strong knowledge of working in the UK Travel Inbound market / Group Reservations / Hotels.

This is a Hybrid position, London. 3 Days Office, 2 Days working from Home - once you pass your probation of 3 months)

Spanish Groups Operations / Agent duties include:

  • Booking accommodation and ground services throughout the UK.
  • Answering queries and providing advice on various travel products and services.
  • Negotiating rates with suppliers including hotels, coaches, restaurants, guides and entertainment venues
  • Building close working relationships with travel trade clients and suppliers
  • Attending site inspections and preparing and attending Fam trips
  • All Operating aspects of the tour to final invoicing
  • Attending Trade shows and Exhibitions to represent the Company

Spanish Groups Operations Consultant / Agent Experience:

  • Previous DMC experience / Reservations or Reception experience within a Hotel.
  • Fluent Spanish speaker
  • Exceptional Customer Service skills, looking to always exceed expectations
  • High level of attention to detail and accuracy
  • Strong planning and organisational skills
  • Ability to work in a busy, fast paced environment

Working hours : Monday to Friday - 09:30hrs - 18:00hrs

Please apply with your updated cv and a team member wil be in contact with you.

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